Care
A human reads every note.
Use this page for unauthorized memorials, incorrect facts, invasive photos, disputed claims, or urgent privacy concerns. We aim to reply within one business day.
If you are family
If a memorial exists without family authorization, start with the claim flow on the memorial page itself. Claim requests create a review trail for family managers and moderators, and keep the verification status clear.
What to include
For privacy, safety, or takedown requests, include the memorial URL, your relationship to the person, the specific content at issue, and the safest way to contact you. Do not upload sensitive documents unless a reviewer asks for them through a secure process.
Review priorities
Highest-priority reviews include unauthorized memorials, false service details, invasive photographs, private addresses, disputed next-of-kin claims, scam links, and commercial content added without family approval.
Contact
Email support@flieder.app with the details above. For active disputes, the claim flow on a memorial is the fastest path — it routes directly to the moderation queue.